Terms and Conditions

Section 1 – Overview

This website is operated by LAROSSI LIMITED (doing business as Caay Shop). Throughout the site, the terms “we”, “us”, and “our” refer to LAROSSI LIMITED.

By accessing our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”), including any additional policies referenced herein.

Section 2 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or province of residence.

You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws.

Section 3 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding payment information) may be transferred over various networks and adapted to technical requirements. All payment information is securely encrypted during transmission.

Section 4 – Accuracy of Information

We do not guarantee that all information on this website is accurate, complete, or current. The content is provided for general information purposes only and should not be solely relied upon for decision-making.

Section 5 – Modifications to Service and Prices

Prices for products are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service at any time without notice. We are not liable for any changes, price adjustments, or service interruptions.

Section 6 – Products and Services

Some products may be available exclusively online and may have limited quantities.

We make every effort to display product images and colors accurately, but we cannot guarantee exact display accuracy on all devices.

All returns and exchanges are subject to our Return & Refund Policy.

Section 7 – Billing and Account Information

We reserve the right to refuse or cancel any order at our discretion.

If an order is canceled or modified, we may notify you using the contact details provided at checkout.

You agree to provide accurate, complete, and up-to-date billing and account information for all purchases.

Section 8 – Shipping and Delivery

We offer free shipping to the following countries: Hong Kong, United States, Canada, United Kingdom, Australia, and New Zealand.

  • Order Cut-Off Time: 2:00 PM (GMT+8, Hong Kong Time)
  • Processing Time: 1–5 Business Days (Monday to Friday)
  • Transit Time: 5–14 Business Days (Monday to Friday)

Shipping is handled by trusted carriers such as FedEx, UPS, and DHL.

Delivery times are estimates only and may vary due to customs clearance, logistics delays, or external factors.

Section 9 – Governing Law

These Terms and any separate agreements shall be governed by and interpreted in accordance with the laws of Hong Kong.

Section 10 – Contact Information

If you have any questions about these Terms, please contact us:

Trade Name: LAROSSI LIMITED
Shop Name: Caay Shop
Business Registration Number: 79783221

Email: info@caayshop.com
Phone: +852 92900438

Address:
RM 1911A, Unit F, 19/F, Golden Bear Centre
66 Chai Wan Kok Street, Tsuen Wan, Hong Kong

Customer Support Hours (HKT):

  • Monday – Friday: 9:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 2:00 PM